Terms and conditions
Welcome to our website dedicated to selling high-quality truffles. Please read the following terms and conditions carefully before using this website. By using our website, you automatically agree to the terms and conditions described here. If you do not agree with the terms, please do not use the website.
1. General Information
The website Truffle Express is operated by Lorenzo Vannozzi, registered in Costa Rica, Potrero, Santa Cruz de Guanacaste. The site offers the sale of fresh truffles and other truffle-based products. All information regarding products and prices is subject to change without notice.
2. Orders and Payments
All orders placed through our website are subject to availability. Prices are listed in EUR (EURO) and may vary depending on the season and truffle availability. Payments can be made via PayPal or bank transfer.
Once the order is placed, you will receive a confirmation email. We reserve the right to refuse or cancel an order at any time, for example, in case of pricing errors or product unavailability.
3. Shipping and Delivery
We offer shipping services to Europe and other international destinations. Estimated delivery times will be provided at the time of ordering. We are not responsible for any delays caused by external factors such as logistical or customs issues.
4. Returns and Refunds
Due to the perishable nature of truffles, we do not accept returns for delivered orders. However, if the product received is damaged or defective, please contact us within 1 day of delivery to evaluate a possible refund or replacement.
5. Intellectual Property
All content on the site, including text, images, trademarks, and logos, is the property of Truffles Express and is protected by copyright laws. It is prohibited to copy, reproduce, or distribute such content without our prior written consent.
6. Limitation of Liability
Truffles Express (Lorenzo Vannozzi) is not responsible for any damages arising from the improper use of the site or the products purchased. While we do our best to ensure the accuracy of the information, we cannot guarantee that the site is free from errors or viruses.
7. Changes to Terms
We reserve the right to modify these terms and conditions at any time. Changes will take effect upon their publication on the site.
8. Governing Law
These terms are governed by the laws of Costa Rica. Any disputes relating to the use of the website will be under the exclusive jurisdiction of the courts of Costa Rica.
Contact Us: If you have any questions about our terms and conditions, you can contact us by email at sales.trufflesexpress@gmail.com